or call at (949) 889-2001
PRIVACY POLICY
Last Updated: April 4th, 2025
INTRODUCTION
This Privacy Policy describes how Amplify Insurance Solutions (DBA Navigate LTC) ("we," "us," or "our") collects, uses, and discloses information when you visit or use www.navigateltc.com (the "Website"). Amplify Insurance Solutions operates under California Insurance License #6015463.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy complies with the California Insurance Information and Privacy Protection Act (California Insurance Code § 791 et seq.) and other applicable privacy laws. Please read this Privacy Policy carefully to understand our practices regarding your information.
CALIFORNIA INSURANCE PRIVACY NOTICE
This notice is provided in accordance with the California Insurance Information and Privacy Protection Act (IIPPA) and related regulations. As a California licensed insurance agency (License #6015463), we maintain physical, electronic, and procedural safeguards that comply with applicable laws to protect your nonpublic personal information
When This Notice Is Provided
We provide this notice:
- At the time you first become our customer or submit information through our Website
- Annually, as long as you maintain an ongoing relationship with us
- When our privacy practices change materially
INFORMATION WE COLLECT
Personal Information
We collect personal information only when you voluntarily provide it to us by filling out a form to request a free guide or other information. This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Age range
- Insurance-related preferences or interests- Information related to your insurance needs or financial planning circumstances
Insurance-Specific Information
When you request information about insurance products, we may collect additional information as permitted by the Insurance Information and Privacy Protection Act, including:
- Health information relevant to long-term care planning
- Financial information necessary for insurance needs analysis
- Beneficiary information
- Existing insurance coverage information
Automatically Collected Information
When you visit our Website, certain information is automatically collected, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Pages viewed
- Time spent on pages
- Click-through data
HOW WE USE COOKIES
Our Website uses cookies and similar tracking technologies to:
- Analyze Website traffic and usage patterns
- Remember your preferences
- Improve your experience on our Website
- Facilitate and measure the effectiveness of marketing campaigns
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Website.
HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- Providing requested information or services
- Evaluating insurance needs and recommending appropriate products
- Assisting with insurance applications and servicing insurance policies
- Sending marketing communications about our services
- Analyzing Website usage to improve user experience
- Responding to your inquiries
- Complying with legal obligations
- Internal business purposes
INFORMATION SHARING
We do not sell, rent, or share your personal information with third parties for their direct marketing purposes. We may share information with:
Insurance-Related Sharing
• Insurance carriers and underwriters when necessary to provide requested services or information (only with your consent)
• Insurance regulators and other government agencies as required by law
• Reinsurance companies to help reduce insurance risk
• Medical professionals or institutions to verify information or determine eligibility (only with your consent)
Other Sharing
• Service providers who assist in operating our Website and conducting our business
• Legal authorities when required by law
• Affiliated business entities within our corporate structure.
Your Right to Limit Sharing
Under California insurance regulations, you have the right to restrict certain sharing of your personal information. However, since we do not share your information with unaffiliated third parties for marketing purposes, no action is currently required to limit such sharing.
INFORMATION SAFEGUARDS
We maintain administrative, technical, and physical safeguards designed to:
- Ensure the security and confidentiality of customer information
- Protect against anticipated threats or hazards to the security or integrity of such information
- Protect against unauthorized access to or use of such information
Our safeguards comply with the standards required by the California Department of Insurance for licensed insurance agencies. These include:
- Secure electronic systems for storing and transmitting information
- Access controls that limit employee access to personal information
- Training programs for employees on privacy and information security
- Regular assessment of our privacy practices and systems
DATA RETENTION
We retain your personal information for up to one year after collection, or longer if required by law or if needed to resolve disputes or enforce our agreements. Insurance-specific information may be retained for longer periods as required by insurance regulations and record-keeping requirements
CALIFORNIA RESIDENT RIGHTS
Under California law, including the California Consumer Privacy Act (CCPA), the Insurance Information and Privacy Protection Act, and California Insurance Code regulations, California residents have certain rights regarding their personal information:
Right to Know
You may request information about the categories of personal information we collect about you, the purposes for which we use the information, and the categories of third parties with whom we share the information.
Right to Access
You may request access to the specific personal information we have collected about you, including any insurance-related records we maintain.
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions required by insurance regulations and other laws.
Right to Correct
You may request correction of inaccurate personal information we maintain about you, particularly for insurance-related purposes.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
To exercise these rights, please contact us at [email protected].
CHILDREN'S PRIVACY
Our Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we might have collected information from a child under 13, please contact us at [email protected].
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information. We will provide you with a revised notice as required by the CaliforniaInsurance Information and Privacy Protection Act when our privacy practices change materially
CALIFORNIA INSURANCE INFORMATION NOTICE
As a California licensed insurance agency (License #6015463), we comply with all applicable California Department of Insurance regulations regarding the collection, use, and protection of consumer information.
To protect your privacy, we have instituted practices to safeguard information about you. We have designated a privacy officer responsible for our privacy program. For questions about our privacy practices specific to insurance information, please contact our designated privacy officer at [email protected]
CONTACT US
If you have any questions about this Privacy Policy or our privacy practices, or to request access to, correction of, or deletion of your personal information, please contact us at:
Email: [email protected]
Phone: 949-889-2001
Address: 23986 Aliso Creek Rd. PMB 420, Laguna Niguel, CA 92677
Amplify Insurance Solutions
CA License #6015463
Disclosures
Amplify Insurance Solutions California Insurance License #6015463. Not all products available in all states. Insurance products and their features may vary by state and are subject to state insurance regulations. This website is for informational purposes only and is not an offer to sell insurance. No insurance coverage, policy, or product is bound or guaranteed until approved by a licensed insurance agent.
Amplify Insurance Solutions CA is an Equal Opportunity Provider and does not discriminate on the basis of race, color, national origin, disability, age, sex, or other legally protected status.
For complaints or concerns regarding our services, please contact us at [email protected]. If your issue remains unresolved, you may contact the California Department of Insurance at 1-800-927-4357 or visit www.insurance.ca.gov. Translation services are available upon request for individuals with limited English proficiency.
While we strive to provide accurate information, this website is not a substitute for professional advice. Please consult with a licensed insurance agent to discuss your specific needs. Views expressed on our Facebook, Instagram, and LinkedIn accounts may not represent the views of Amplify Insurance Solutions CA. For additional information regarding our privacy practices, please review our Privacy Policy. For questions or concerns about our services, please contact us at 949-889-2001.
NavigateLTC™ is a trademark of Amplify FA Inc.
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